Mission/Vision/Values
VISION
To build an exporting nation, self sufficient in foreign currency with a
positive trade surplus.
MISSION
To assist businesses in Zimbabwe to develop and expand into profitable
international trade in products and services.
VALUES
Integrity
We are ethical, consistent and transparent in the way we do business. We comply with local, regional and international laws and regulations. We are accountable to our stakeholders.
Teamwork
We work as a team to achieve our mandate.
We celebrate team success.
Lessons are drawn from previous mistakes.
Responsibility and Empowerment
We delegate adequate authority for the responsibility and task at hand.
We accept responsibility for our success and failures.
Continuous development of staff and ensure full empowerment.
We involve staff extensively to ensure buy in and ownership of task.
Excellence
We employ first time right approach to task execution.
We present precise, accurate, complete and timely information.
We comply with our quality management system.
We operate in a friendly, clean and neat environment.
Stakeholder Focus
We offer prompt response to stake holder's enquiries and complaints.
We treat our stakeholders as an integral part or our organisation.
We visit our stakeholders regularly to foster closer co-operation and relationship.
Gender Sensitivity
Our staffing recognises gender balance.
We continuously seek to develop more women in exports.
We work closely with women organisations.
Success Attitude
We think, talk and pursue our goals with a positive attitude
We believe where there are problems and opportunities
We are objective and measurable results driven
We are cost-effective and always take initiative to add value to the organisation.
Whatever we do is guided by time and always be done in time.
The organization has achieved ISO 9001; 2000
certification.
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